| 1. | " though the number of consumer complaints has declined in the first six months year on year , the number of complaints about houses and automobiles are rising , and they are getting more complicated , " wu gaohan , deputy secretary - general of all china association of consumers , said 全国消费者协会副秘书长武高汉说: “尽管今年上半年的消费者投诉总量与去年同期相比有所下降,但有关房屋及汽车的投诉量不断上升,而且情况日趋复杂。 ” |